Shipping, delivery & order information.
UAE Delivery
Complimentary insured delivery on all UAE orders above £2,000. Standard insured delivery £35 below this threshold. Hand-delivered options available within Greater Dubai.
International delivery
International delivery is available where applicable. Customers may be responsible for import duties, taxes or local charges imposed by the destination country.
Made to order
Production and delivery timeframes are confirmed following consultation and before an order is accepted.
Returns
Return eligibility depends on the final product and whether it was made or adapted to your specification. The terms for your order will be confirmed before payment.
Aftercare
Care guidance and any applicable warranty terms are confirmed with the final commission.
Certification
Individual sourcing and certification details are available upon request.